At Mquik, customer satisfaction is our top priority. We strive to provide top-quality car repair services for all our clients. However, if you are not entirely satisfied with our services, we are here to help.

Eligibility for Refunds
Refunds may be granted under the following conditions:

  1. Service Errors: If an error occurred during the service that we provided, such as incorrect parts being used or faulty workmanship.
  2. Unsatisfactory Service: If the service provided does not resolve the issue as agreed upon.
  3. Cancellation: If you cancel a service before it has been performed.

Conditions for Refunds

  • Refund requests must be made within 30 days of the service date.
  • You must provide a receipt or proof of purchase.
  • The issue must be evaluated and verified by our team.

Non-Refundable Situations

  • Services that have been completed as per the agreed terms.
  • Issues that arise from additional damage not related to the service provided.
  • Any modifications or repairs performed by third parties after our service.
  • Any warranty-related claims are subject to the suppliers’ or manufacturers’ policy.

How to Request a Refund
To request a refund, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [contact information] with your service details and the reason for the refund request.
  2. Evaluation: Our team will evaluate your request and may require you to bring your vehicle in for an inspection.
  3. Decision: We will inform you of the decision within 7 business days of receiving your request.

Processing Refunds

  • Approved refunds will be processed within 14 business days.
  • Refunds will be issued using the original payment method.

Contact Us
If you have any questions about our refund policy, please contact us:

  • Phone: +91 87585 55000
  • Email: contact@mquik.in
  • Address: Opposite IOC Petrol Pump, VIP Road, near DGVCL Office, Surat, Gujarat 395001.